Insurance Gripes

This is getting freaking rediculous. My car was hit March 12th. It is now April 6th, and I don't have my car fixed. I have been swapped over to a more local insurance branch in Rapid City, to a new appraiser and a new insurance guy. Well, I've had pretty good contact with the insurance guy, but every time I try to get ahold of the appraiser it's after hours, so I leave a message, letting her know I need to talk to her.

She had left me a message saying that they had gotten the estimates in and that they were disallowing the wheel alignment because there was no frame or suspension damage, and that they had adjusted the price of the labor a little bit. She then told me that the check was in the mail and that I could start repair at any time.

Well. Isn't that convenient for her? Call and leave a message. Don't verify any of this with me. No. I did not say that it was okay for that to happen. This is my car. It's going to be fixed back to new, before the guy hit me, and that's all there is to it. I don't care how much money they're trying to save, this is their problem now, and they're going to pay what it's going to take to do this. End of the line.

I have left her three messages, all to no avail. I have called the other insurance guy out of Rapid City and let him know that I hadn't been able to get ahold of her. He said he'd try to get ahold of her and have her call me. Nothing. So I left another annoyed message on her voicemail, letting her know that I needed to talk to her now and that it was not okay that she sent the check with a different amount than the esimtate without my approval, or my dad's approval, for that matter, as he is the one they keep calling and sending things to.

Grr. I'm really freakin' sick and tired of this. On Wednesday it will have been a month since I haven't been able to unlock my car from the outside. A little rediculous, no?